Very nice both manager and salesperson and had answers to all of my questions and concerns

This website does not let me edit my review, so I'm leaving a new review. **3/15/2021 UPDATE** I just spoke with Jim Skarlis, owner of Community Motors. We had a nice conversation, and we all agreed that this situation was unfortunate and it could be fixed. The tangled lines of communication have been unknotted -- Community Motors is taking the car back!! Mr. Skarlis is a class act - kind and understanding, and I am eternally grateful for his willingness to hear us out and work with my family to bring this to a close in a manner where no one goes away mad. Mr. Skarlis has restored my faith in the Community Motors car buying experience. ❤ ---------- BACKGROUND: Community Motors, Cedar Falls Iowa, sold a new car to my parents, who are in their 90s, a couple days ago. For a variety of reasons, this sale should have never happened. The car was driven a couple miles, parked in the garage. When we became aware of what happened, we had tried to work with the dealership to return the car. The conversation was pretty short - the person we spoke to at the dealership refused to consider taking the car back. I feared that the dealership had taken advantage of my elderly parents.

**3/15/2021 UPDATE** I just spoke with Jim Skarlis, owner of Community Motors. We had a nice conversation, and we all agreed that this situation was unfortunate and it could be fixed. The tangled lines of communication have been unknotted -- Community Motors is taking the car back!! Mr. Skarlis is a class act - kind and understanding, and I am eternally grateful for his willingness to hear us out and work with my family to bring this to a close in a manner where no one goes away mad. Mr. Skarlis has restored my faith in the Community Motors car buying experience. ❤ ---------- BACKGROUND: Community Motors, Cedar Falls Iowa, sold a new car to my parents, who are in their 90s, a couple days ago. For a variety of reasons, this sale should have never happened. The car was driven a couple miles, parked in the garage. When we became aware of what happened, we had tried to work with the dealership to return the car. The conversation was pretty short - the person we spoke to at the dealership refused to consider taking the car back. I feared that the dealership had taken advantage of my elderly parents.

John Paul, the sales rep, and Shawn, the manager, took amazing care of my father who is 85 years old with the purchase of his new 2021 Silverado 1500 LTZ. They stayed true to their word and delivered the vehicle as promised. Great dealership to work with!

Last minute repair - ran over debris in the road from an earlier accident. Contacted the dealership after I had a tow truck in-route (temp was -17 without the windchill factored in - no car side assistance only towing due to the volume of calls). In less than a hour Mike Taylor had me back o the road with a loaner vehicle until a replacement tire would arrive. He knows I am on call 24x7 so doing without transportation isn?t an option.

Thank YOU! The staff here are wonderful and went over and beyond to make our experience perfect.

All was good, as it consistently is, at this dealership!

This was amazing. We got exactly what we wanted in a vehicle. The salesman was knowlegeable and helpful. The loan officer was so easy to work with. A very pleasant relaxing experience. Not at all like the last Colorado we bought at Rydell. We will NEVER buy from them ever again. Community Motors you have us as forever customers. Thanks so much.